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Financial Assistance Program

The below information is the plain language summary for the St. Joseph's Health Financial Assistance Program.

Who can get financial assistance?

The St. Joseph’s Health (“SJH”) Financial Assistance & Self Pay Discount Policy (“FAP”) offers full or partial discounts to eligible patients for emergency care or other medically necessary services.  Patients seeking financial assistance must apply for the program.  This is a short description of the policy. 

To read our full policy, click below:

Financial Assistance & Self Pay Discount Policy - Self Pay Fee Schedule

Política de asistencia financiera y de descuento de pago por cuenta propia

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Plain Language Summary (PLS)

Resumen en lenguaje sencillo

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How do I know if I qualify to receive assistance?

To see if you are eligible for financial assistance you must first complete the Self Pay Financial Assistance Affidavit* or fill out the Charity Care Application. The amount of financial assistance you receive will depend upon your total household income based on the U.S. Department of Health and Human Services Federal Poverty Guidelines. If your family income is below 300% of the Federal Poverty Guidelines, you may be eligible for one of the low income assistance programs (e.g., Medicaid or Charity Care). If your income is 300% or above, and you have no insurance, you will be eligible for a hospital discounted fee  equal to the “amount generally billed” for emergency or other medically necessary services.

Services provided by Radiology, Pathology and doctors not employed by the hospital are not included in this policy.

*This document must be downloaded to your computer in order to access the use of the electronic signature option. Once filled out, please attach to an email and send to billingquestions@sjhmc.org.

How can I apply?

You may call the Hospital’s Patient Financial Services Department at 973-830-3355.  You can visit in person, or request the application by mail from St. Joseph’s Health, Patient Financial Services, 661 Main St. Suite 204, Paterson, New Jersey, 07503.  Mail completed application or deliver, in person, to above address.

What are SJH’ billing and collection policies?

A copy of SJH’ billing and collection policies can be obtained by calling the Patient Financial Services Department at 973.754.2150 or by mailing a request to St. Joseph’s Health, Patient Financial Services, 35 Getty Avenue, 400 Hospital Plaza, Paterson, New Jersey 07503.

Additional Information:

To view our Bad Debt and Collection Agency Policy please click below:

Bad Debt and Collection Agency Policy

Política de las deudas incobrables y la agencia de cobros

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