St. Joseph’s Health strives to make your hospital stay as comfortable as possible. For your convenience, the tabs below provide essential admission and stay information.
- Admitting Procedures
- Advance Directives
- Additional Information
If you are scheduled for Pre-admission Testing (PAT), your physician will provide you with the information you’ll need. Please bring:
- Photo ID
- Insurance information
- List of medications you are taking
Reminder: Please follow all eating and drinking instructions provided by your physician prior to admission.
If you need to change your Pre-admission testing appointment or have questions, you may call:
- In Paterson: 973.754.3890
- In Wayne: 973.956.3756
If you are going to be admitted to the hospital, please bring the following
- Photo ID – showing proof of address
- Current medical insurance card
- Medicare or Medicaid card – if you have one
- Any necessary doctor's referral
- Responsible party information
- Copy of Advanced Directive – if you have one
- List of medications you are taking
- For Car Accidents – please bring Automobile Insurance information
- Please bring your deductible or co-payment that may be due as indicated by your insurance company
- Please tell us if your spouse works or if you have multiple coverages so we can determine which insurance should be billed first.
- A parent or legal guardian must accompany patients under 18 years of age at the time of admission.
If your primary insurance carrier is an HMO or commercial insurance company, or if you are a Medicare patient who has enrolled in a Medicare/HMO program, it is important to know your policy and if your insurance company will allow you to be admitted to St. Joseph’s Health. Every policy is different. Some carriers may require you to pre-certify your admission (to notify or receive approval) before a planned admission or within 24 hours after an unexpected admission.
Upon admission to the hospital, you will be given a room assignment. Most patient rooms are semiprivate (two patients per room); however, a very limited number of private rooms are available. If you would like a private room, (and one is available) please make your request on admission. A cash deposit is required since insurance does not cover private room charges.
We urge you to bring and use containers to protect eyeglasses, dentures, hearing aide, etc., when you’re not wearing them. St. Joseph’s Health is not responsible for broken or loss of personal items. Cell phones are brought at your discretion. Electrical devices will be checked by the hospital for approval.
On arrival please have:
- Photo ID with current address
- Current insurance cards also (Medicare and Medicaid if you have them)
- Emergency contact name and phone number
- List of medications if possible
If you are scheduled for surgery, the anesthesiologist assigned to your care will discuss anesthetic management with you and will review your chart to be certain you are properly prepared. Your nurse will also explain the steps involved in preparing for surgery.
Food and Nutrition Services
St. Joseph’s University Medical Center
St. Joseph’s is proud to offer room service dining to our patients. This innovative dining program allows patients to select meals from an expansive menu designed to make them feel as though they were at home or in a favorite restaurant. Our patients choose what they want to eat and when they want to eat it, empowering them to actively participate in their meal delivery process. The St. Joseph’s culinary team prepares meals to patients’ specifications, using only the freshest, most wholesome ingredients.
Our patient menu spans across 22 different types of diets and 4 variations of food consistencies, to accommodate any chewing/swallowing difficulties. Since a rich, multicultural population is served, the staff specializes in providing culturally-appropriate meal offerings including: Vegetarian, Kosher, and/or Halal. Meals are prepared, assembled and hand-delivered, hot and fresh to each patient room, whereby eating assistance is available when needed.
In addition to our patient meal service, the Department of Food Service also provides culinary delights for employees and visitors in the St. Joseph’s Cafe. Our Cafe is open Monday-Friday from 6:30 a.m. - 2:00 p.m. We provide meal services for catered events, satellite outpatient locations, on-site Convent residents, St. Joseph’s Childcare Center, and the Feeding & Swallowing Center.
For more information, please contact us at 973.754.3045
St. Joseph’s Wayne Medical Center
St. Joseph’s Wayne Medical Center is proud to offer a personal-choice dining program. A host/hostess visits patients daily to obtain food preferences and menu selections consistent with therapeutic diets ordered by the physician. Our patient menu spans across 22 different types of diets and 4 variations of food consistencies, to accommodate any chewing/swallowing difficulties. Since a rich, multicultural population is served, the staff specializes in providing culturally-appropriate meal offerings including: Vegetarian, Kosher, and/or Halal. Meals are prepared, assembled and hand-delivered, hot and fresh to each patient room, whereby eating assistance is available when needed.
In addition to our patient meal service, the Department of Food Service also provides culinary delights for employees and visitors in the St. Joseph’s Wayne Cafe and the “Espressoh! And More” lobby coffee shop. Our Cafe is open Monday-Friday from 6:30 a.m. - 1:30 p.m. and “Espressoh! And More” is open 7 days/week from 7:00 a.m. - 7:00 p.m. Special function catering is also available to organization employees/departments upon request.
For more information, please contact us at 973.956.4300
Clinical Nutrition Services
Clinical nutritionists are available to develop an individualized diet plan in accordance with your prescribed diet, taking into consideration your medical condition, personal nutrition history, and ethnic/religious food preferences. Nutrition counseling services may be provided to you and you family members either as an inpatient or outpatient.
A volunteer delivers incoming mail to your room daily. Outgoing mail may also be given to a volunteer. Mail received after you are discharged will be returned to the sender in Paterson. It will be forwarded to your home from the Wayne Hospital.
Telephone and Television Service
St. Joseph’s University Medical Center and St. Joseph’s Children’s Hospital
Television and telephone service are available in your room for a per day rental fee. The fees may be paid by cash or a credit card. The fees cannot be added to your hospital bill or paid upon discharge. To order Television or Telephone service, dial ext 2865 from your patient phone and follow the prompts. A representative from TeleHealth will also visit your room daily. Note: TV and Telephone charges are not covered by hospitalization insurance.
St. Joseph’s Wayne Medical Center
Television and telephone service are available in your room for a per day rental fee. The fee may be paid by cash, credit card or may be charged to your home phone number to be included in your home phone bill. The fees cannot be added to your hospital bill or paid upon discharge. To order Television or Telephone service, dial ext 3639 from your patient phone and follow the prompts. A representative from TeleHealth will also visit your room daily. Note: TV and Telephone charges are not covered by hospitalization insurance.
St. Joseph’s Health is pleased to have on staff a nurse educator who is available to patients in need of one-on-one instruction or additional information about their illness. With a special emphasis on diabetes, the nurse educator is an excellent resource for both inpatients and outpatients. For further information, call: in Paterson ext. 3440 and in Wayne call ext. 3351 or ask your staff nurse.
Patient Relations Department
The Department of Patient and Visitor Relations helps patients, their families, and visitors. Your Patient Relations Representative is your advocate with the following commitment to you:
- Listen to and respond to your concerns, complaints, and suggestions
- Serve as resource of information for you, your family and visitors throughout your stay with St. Joseph’s
- Arrange for certain services or direct you to resources in the community
Lost and Found
Lost and Found Property is located in Security. The hours of operation are 24 hours per day. If you need to get in contact with the department please call:
St. Joseph’s University Medical Center - 973.754.3496
St. Joseph’s Wayne Medical Center - 973.754.2024
All New Jersey hospitals and nursing homes are required by law to ask patients, upon admission, if they have an Advance Directive – a living will or durable power of attorney for health care. The law is in compliance with the federal Patient Self-Determination Act of 1990.
An Advance Directive is a legally recognized document that clearly states a person’s preferences for medical treatment in life sustaining matters. It speaks for the patient should that individual become incapable of making or voicing health care decisions in accepting or refusing treatment. Individuals do not need an attorney or physician to complete a living will, but two adults must witness the document. For additional Advance Directive information, please contact Patient Satisfaction in Wayne at 973.956.3662 and Patient Relations at 973.754.3147.
Please leave at home or send home with a family member, all jewelry, credit cards, and any other valuables. We urge you to deposit any other valuables you may have in the hospital safe until you leave. Your nurse can do this for you. Please do not leave important personal items in your room at any time. The hospital will not assume responsibility for your personal possessions, unless they are placed in our safe.
The hospital pharmacy will provide all medications you need, as prescribed by your doctor(s). Please do not bring any medicines (prescriptions or non-prescription items) from home, unless your doctor specifically says you should. However, a list of the medications you are presently on should be brought to the hospital.
Because of the overwhelming evidence that smoking is dangerous and injurious to an individual’s health – and to protect our patients, visitors and staff – smoking is prohibited within the hospital. Please check the information desk for designated outdoor smoking areas.